i-tec USB-C Docking Station 2x4K - 2x DisplayPort 1x USB-C 3x USB 3.0 2x USB 2.0 1x GLAN 1x Audio/Microphone

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Device with a free USB-C or USB4 port with DisplayPort Alternate Mode support or a Thunderbolt™ 3/4 port A: This is possible, but i-tec Technologies cannot provide technical support in this case as it is a monitor manufacturers technology. A: In this case, the problem is with an underpowered CPU. In most cases, ChromeOS laptops use less powerful processors and the DisplayLink software uses the CPU exclusively for calculations.

Answer: Some manufacturers use a limited power Thunderbolt3 port on selected models of their Laptops / tablets (like Huawei Matebook X Pro, ACER Aspire R13 or Asus ROG GL502VM). Specifically, it concerns a reduced total rate of 20 Gbps and a maximum of 1 video output support (whereas Thunderbolt3 industry standard is a rate of 40 Gbps and a support of 2 external monitors). Note: macOS does not support Multi Stream Transport (MST) technology. Connecting two monitors to the station on macOS will result in both monitors showing the same image. Pytanie: Podłączyłem standardowy mikrofon analogowy do połączonego portu audio stacji dokującej, ale mikrofon nie działa. Dlaczego? A: If you are experiencing this phenomenon, you may just have the monitor refresh rate set incorrectly. For example, if your refresh rate is set to 59 Hz, please set it to 60 Hz and vice versa. Question: I have a laptop with a Thunderbolt 3 or USB-C port, but the laptop does not charge anyway.

FAQ

Note for Windows 10 and later: In these operating systems, the graphics driver only works depending on the primary graphics cards: Intel, NVidia, ATI/AMD, VIA. It can’t work with SiS or Matrox graphic cards. Fast network and Internet access with Gigabit Ethernet RJ-45 port, supporting 10/100/1000 Mbps speeds In case of connecting via HDMI your HDMI cable supports 4K 60Hz. This is supported only by the HDMI cables version 2.0 and later. Some monitors / televisions may also have an option in the settings which needs to be turned on. Some devices require you to turn off sleep or hibernation if you have any problems after waking up.

The station supports up to 2 external monitors connected via HDMI ports. 6 USB ports, reliable and fast Internet connection thanks to an integrated LAN port, and support for audio input and output. Gigabit Ethernet RJ-45 port provides reliable, robust and high-speed internet connection, supporting 10/100/1000 Mbps speeds. For your system to effectively interact with your graphic component, you’ll need the latest graphics driver available for your system. An outdated video driver often causes fails and corruption when a second screen is connected. Hence, updating the graphics driver could fix your issue. For this, A: You can convert the signal from HDMI to DisplayPort, but only if you use an active (powered) adapter. A: In this case it is a problem with an underpowered CPU. In most cases, ChromeOS laptops use less powerful processors and the DisplayLink software uses the CPU exclusively for calculations.Note: macOS does not support Multi Stream Transport (MST) technology, meaning that when connected to a device running macOS, all connected monitors will display the same image. O: Tak, możliwe jest użycie innych dłuższych kabli. Nie ponosimy jednak odpowiedzialności za jakiekolwiek problemy spowodowane użyciem kabli innych firm. The macOS operating system does not support Multi Stream Transport (MST) video transfer technology, which means that if connected to macOS, the same image will be projected on both monitors.